Someone else verified my business on Google

Someone else verified my business on Google


When you first sign up
for Google My Business, you may find that
someone else has already claimed your business. Let’s talk about what
to do if this happens. First, try signing into
Google using other Google accounts you might have. Many people have
multiple Google accounts, like a personal account
and a business account. It’s possible that you used
a different account to claim your business on Google. If that doesn’t
work, you’ll need to request ownership
rights to your business. In this video, we’ll walk
you through the options for requesting access to
the business’s information from its current owner. The current owner
can then decide how to act on your request. There are two ways to
request admin rights. The easiest way is to contact
the owner directly and ask them to add you as a manager
of the business or location. They can also transfer
ownership to you. If you can’t contact the current
owner directly, don’t worry. You can request
access to the business directly through
Google My Business. Let’s look at how to do that. First, go to
business.google.com and sign in. You’ll need a Google
account, so go ahead and create one if you
don’t have one yet. Once you’re signed in, you’ll
see a map and a search box at the top left
corner of the screen. Enter the name or
address of your business and select it from
the drop down menu. When you choose your
business, you’ll see a notification
letting you know that someone else,
the current owner, has already verified
the business. Go ahead and click
Request admin rights. Next, we’ll ask you some
questions about your business for verification purposes. Once you answer these
questions, we’ll send an email to the
current owner asking them to get in touch with you. They’ll either grant
you management access to the business, or reach out
to you directly to coordinate. Please be patient. The current owner may not
see your message immediately. If you’ve gone
through this process and haven’t heard from the
current owner after two weeks, you can request help from the
Google My Business support team at this link. For more information
about Google My Business, visit our help center at
support.google.com/business. Make sure to subscribe
to our YouTube channel. While you’re there, you
can get all the latest Google My Business videos,
and if you have any questions, you can post them in
the comments section. Thanks so much for watching.

37 comments

  1. I have added my business from one account of google but still not verify. Now i changed my google account. So how can added the same business and verify it from this new google account ?

  2. Super helpful! Our website clients often have this issue so it's great to have a quick and easy resource to send them to! Thank you so much!

  3. I've just verified a business however I had issues with the updating of the hours. It would show up correctly on screen and then when submitted would come out scrambled.  I claimed this business because the google search was showing the store to be constantly closed.  I thought if I updated it to the Google Business this problem would be resolved.  But it constantly scrambled my hour edits.  I finally have on the page the right information but the google search still has the wrong hours for the last two days I had issue with.. what can I expect please.  Will it still update.. the Store is Putiputi Ra Organic Eco Store Whangarei New Zealand… thank you!

  4. An advertising agency called 'Web.com' has claimed my business and ask us to pay them to get our ownership or else they will change our business information to false information. I done it 4 times and it has been one year already and the google support team haven't done shit. They are the least helpful customer service I know and I hope I won't be doing business with google ever again. Absolute shit service.

  5. I have verified my business, but I am quite confused, if by doing so do I have the ability to control the general information that usually pops up on the right hand side of your computer? Or is it just controlling ads? Since, i verified my account I made changes and then googled the company but nothing changes. The page also looks as if it were not the same as the one I control but it is the same company.

  6. Not sure why my business has a line through the address. Is it because the address that is showing on the web is our storefront but mail cannot be delivered there and I think a postcard has to be sent there for further verification. I have a mailing address, (do I need to add this somehow?) Could you please advise.

  7. Hey!
    I have requested for verifying my location on google business account by mail at my mailing address but I have not got any verification mail from google. And now when I sign in for checking the verification, it stated that "No attempts of verification is remaining"
    Please help! thanks

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  10. Someone else has hacked into gooogle my business for my listed business justrepair. how to secure google my busniess account. please help

  11. i am bhrigupandit. some one deleted my mobile and web site from listing and put his. i do not know how to recover pls help.

  12. Why are complete strangers allowed to claim a Business on Google My Business? Google's verification of business ownership or authorization is very poor. Be aware Google Support to assist a change is poor. You are basically left on your own to regain ownership of your name and business. Maybe another option, not Google, will be available one day or not. Google owns the world, we are at the mercy of the Google machine.

  13. Yes, the transfer primary owner feature is disabled. I can add owners and managers but cannot transfer primary ownership. How do I correct this?

  14. So basically, ask the person who wrongfully claimed your business to have it back. When they refuse, ask Google to help you. One problem, it's been weeks and Google hasnt gotten back to me. So now someone can do whatever they want with my business name.

    Just for this, I'm going to start claiming random businesses for no reason other than proving a point.

  15. it is bullshit, anyone can claim your business. I own a property and someone else has listed there name on my property!

  16. So someone steals my business, because of this absolute worthless one click verification and all you offer is for me to ask them politely to get it back? What in the world am I supposed to, just go sleep under the bridge now?

  17. My business is listed twice. One is listed by me and another one by someone else. Please let me know how the other listed business can be removed or clubed with original one.

  18. Bruh i tried claiming my own Business, it was easy af everything is filled out and i just click next next next next and finish.

  19. Very frustrating to verify when your business mailing address is different than the location of the store. Our town does not deliver mail to business

  20. I did all of that and the hacker denied request. I’ve been calling google for support but to no avail. How can I redeem access back.

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