Highlights: I Want It Now: E-Commerce, Supply Chains and Transportation

Highlights: I Want It Now: E-Commerce, Supply Chains and Transportation


today globally we are about two trillion
dollars in the u.s. we’re sitting at about 350 the 360 billion in b2c
e-commerce in 15 Asia of course like in so many ways they’re way ahead of us
penetration here in the US depending upon how you adjust it you know we’re
anywhere from seven to nine percent of total retail sales now be to see there’s
amazon and there’s everybody else so looking at 2015 total revenue you can
see almost a hundred billion from our friends at Amazon Walmart is number two
in retailers of its kind so about five or six times where Walmart is is where
Amazon is today staples is in an industry that’s just getting racked by
the impact of e-commerce it’s the industry but staples has been smart with
a lot of really really impactful investments and lo and behold they’re
getting fifty percent of revenue from online here we are in the US the middle
bar is where we sit today and as I said depending upon how you slice it we’re
almost at ten percent in 2020 some projections see total penetration in
China to be twenty percent of retail the successful retailer of the future is
going to have a seamless experience between their online and their in-store
targets a great example of channeling significant share of their online orders
to get people in the store to pick up it’s a huge traffic generator and a
revenue generator all of these retailers have discovered look if I have even a
handful of physical stores across the country it makes my online sales in
those markets go up it is one of the secret sauces of Amazon that they can
deliver our purchases as fast as they do everybody else has got to compete and
try and deliver a compelling delivery offering now more than half of
total gross merchandise value comes from prime customers prime customers are
really really loyal and prime customers spend a lot of money on the platform
much more so than non Prime customer forty-two percent of peak online sales
went to our friends at amazon if you add up the next 10 they don’t quite get to
twenty five percent today a very small percentage of what we sell here in the
states to China to Europe is infinitesimal to what it’s going to be
the inverse is also the same where we’re all going to be buying more goods from
overseas

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